Ordering
We aim to process and post items within 5 working days of orders being placed however during busier periods e.g. Christmas this time may be extended.
If you require an urgent order then please get in touch prior to placing an order.
Collection
Collection of items is welcome at a mutually agreed time. We are located in Stoke-on-Trent in the ST11 area.
Delivery
All our delivery options include "signed for" service for extra peace of mind.
Postage options in the UK include First or Second class "signed for" or Special Delivery/Courier for orders over £60
Proof of purchase is obtained with all items posted and relevant information will be passed on in the event of an item being lost in the post.
Please note that personalised items cannot be returned.
